Refund and Returns Policy

At Pay Your Taxes (“Company,” “we,” “us,” or “our”), we strive to provide high-quality tax preparation and consulting services. This Refund and Returns Policy explains when refunds may be issued and the conditions that apply.

By using our services, you agree to this Refund and Returns Policy.

1. Nature of Services

Pay Your Taxes provides professional tax-related services, including but not limited to:

Tax preparation and filing assistance
Tax consulting and advisory services
ITIN application assistance
Document review and submission support

Because our services involve time, expertise, and administrative work, returns are not applicable to our services.

2. Refund Eligibility

Refunds may be issued only under the following conditions:

If you paid for a service that was not started or not delivered
If there was a duplicate or erroneous charge
If required by applicable law

Refunds will not be issued for:

Completed tax preparation or filing services
Government filing fees, IRS or state fees, or third-party processing fees
Delays caused by tax authorities or third parties
Refund amounts or tax outcomes that differ from expectations
Errors caused by inaccurate or incomplete information provided by you

3. Service Cancellation

You may request cancellation of a service before work begins.
If work has already started, fees may be partially or fully non-refundable depending on the progress of the service.

4. Refund Request Process

To request a refund, contact us at:

Email: info@payurtaxes.com

Please include:

Your full name
Payment details (date, amount, and transaction ID)
Reason for the refund request

We will review your request and respond within 7–10 business days.

5. Refund Method

Approved refunds will be issued using the original payment method whenever possible. Processing times depend on your bank or payment provider and may take 5–15 business days to reflect in your account.

6. Chargebacks and Disputes

If you believe a charge is incorrect, please contact us before initiating a chargeback.
Unjustified chargebacks may result in suspension of services and may be disputed by PayUrTaxes with the payment provider.

7. Changes to This Policy

We may update this Refund and Returns Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Refund and Returns Policy, please contact us:

Pay Your Taxes
Websit: https://us.payurtaxes.com/
Email: infor@payurtaxes.com